Refund Policy

At Sport Nourish, we are committed to providing high-quality sports nutrition products that help you achieve your fitness goals. However, we understand that sometimes a product may not meet your expectations. Our refund policy is designed to ensure your satisfaction while adhering to our quality standards.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • The request for a refund must be initiated within 30 days of the purchase date.
  • The product must be unused and in its original packaging.
  • Proof of purchase (receipt or order confirmation) must be provided.

How to Initiate a Refund

To start the refund process, please follow these steps:
1. Contact our customer service team at [email protected] to request a refund.
2. Provide your order number and a brief description of the reason for the refund.
3. Return the product to the address provided by our customer service team.

Return Shipping

You will be responsible for paying the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee that we will receive your returned item.

Processing Your Refund

Once we receive your returned item and verify its condition, we will process your refund within 7-10 business days. The refund will be credited back to the original payment method used during the purchase.

Exceptions

Unfortunately, we cannot offer refunds on certain products, including:

  • Items that have been opened or used.
  • Gift cards.
  • Special order or custom products.

Contact Us

If you have any questions about our refund policy or need assistance, feel free to reach out to us at:

Thank you for choosing Sport Nourish, and we appreciate your understanding!